![]() Note: To upload and attach a file, sue the " Drag and drop here or browse files to attach" dialog below the edit box. TXT file to this thread.Ĩ- With all the monitors connected to the computer, please provide a Report for Intel® Graphics Drivers following the steps on the below link: Use the option "save all information" to save the.In the Run box please type dxdiag and hit Enter.In the keyboard, press WinLogo key + R.Also, please provide details of the type of video cables and if you are using adapters, converters or dockings:Ĥ- Have you tested this second monitor with another computer or have you tested a different monitor on your system?ĥ- As a reference, please confirm primary monitor brand and model and the video ports and cable types used with the primary monitor (we understand this one is working fine):Ħ- Provide a screenshot showing the status you mentioned of "availability Offline". Please provide details of the video port on both sides (video port used in the computer, and video port used in the monitor). Did you remove fist the old version before installing the latest Intel® generic driver Version: 27.20.100.8336? Please kindly elaborate on the steps you followed.ģ- We understand that only the second monitor is having issues. In order to check this behavior further, could you please provide the following information?ġ- Please provide details on how you performed the driver update. Intel Xeon processor E3-1500M v5 family with Intel HD Graphics P530. 6th Generation Intel Core processors with Intel Iris Graphics 540/550. ![]() ![]() 6th Generation Intel Core processors with Intel HD Graphics 520/530. Thank you for posting on the Intel® communities. Intel Graphics Driver for Windows 7 & 8.1 15.40 6th Gen (latest) 64-bit. ![]()
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